Frequently Asked Questions

How do I place an order?

Open a product, click 'Request to Buy', and we'll contact you to arrange payment and delivery.

How is payment handled?

Payment is arranged manually after your order request — usually via WhatsApp or bank transfer.

How do I get support?

Sign in and open a support ticket from your dashboard. Our team replies in the live chat thread.

Can I track my requests?

Yes — your dashboard shows all your tickets and order requests with their current status.